Terms and conditions

Welcome aboard Saurya Airlines. These terms and conditions govern the use of our services, including the carriage of passengers and baggage. By booking with us, you agree to be bound by these terms and conditions.

Definitions

2.1 "Company" refers to Saurya Airlines.

2.2 "We," "our," "ourselves," and "us" also refer to Saurya Airlines.

2.3 "You," "your," and "yourself" refer to the passenger(s).

2.4 "Agreed Stopping Places" means the scheduled stops between the departure and destination locations.

2.5 "Airline Designator Code" means the two characters or three letters used to identify Saurya Airlines.

2.6 "Authorized Agent" means a passenger sales agent appointed by Saurya Airlines to represent us in the sale of air transportation services.

2.7 "Baggage" means your personal belongings accompanying you on your journey, including checked and unchecked baggage.

2.8 "Baggage Check" means the part of the ticket related to the carriage of your checked baggage.

2.9 "Baggage Identification Tag" means the document issued for the identity of your checked baggage.

2.10 "Boarding Pass" means the document issued at the check-in counter, allowing you to board the aircraft.

Booking and Ticketing

3.1 All bookings are subject to availability.

3.2 Saurya Airlines reserves the right to refuse a booking without assigning any reason.

3.3 All tickets are non-transferable.

3.4 Saurya Airlines reserves the right to cancel or reschedule flights without notice.

3.5 Tickets are only valid for the passenger(s) and flight(s) stated on the ticket.

3.6 It is the passenger's responsibility to check their flight itinerary and ensure they have the necessary travel documents for their journey. 

Fares and Payments

4.1 All fares are subject to change without notice.

4.2 Fares are inclusive of taxes and charges, unless otherwise stated.

4.3 Payments can be made by credit/debit card, bank transfer, or cash.

4.4 Saurya Airlines reserves the right to cancel bookings for which full payment has not been received.

Baggage

5.1 Checked baggage allowance and fees are determined by Saurya Airlines and are subject to change.

5.2 Baggage must be properly packed and labeled with your name and contact information.

5.3 Saurya Airlines is not liable for loss, damage, or delay of unchecked baggage.

5.4 Passengers must report any damaged or missing baggage to Saurya Airlines before leaving the airport.

Boarding and Check-in

6.1 Passengers must check-in at least 1.5 hour before the scheduled departure time.

6.2 Passengers must present a valid travel documents at the check-in counter.

6.3 Saurya Airlines reserves the right to deny boarding to passengers who arrive late or fail to present valid travel documents.

Flight Delays and Cancellations

7.1 Saurya Airlines will make every effort to operate flights as scheduled.

7.2 In case of flight cancellation, passengers will be notified as soon as possible.

7.3 Saurya Airlines is not liable for any losses or expenses incurred due to flight delays or cancellations.

7.4 In case of flight delay, passengers will be provided with refreshments, if necessary.

Liability and Indemnification

8.1 Saurya Airlines is not liable for any Liability and Indemnification

8.1 Saurya Airlines is not liable for any indirect, consequential, or punitive damages, including but not limited to loss of revenue, profits, or business.

8.2 Saurya Airlines‚ liability for any damages, including personal injury or death, arising out of or in connection with the carriage of passengers or baggage, shall be limited in accordance with applicable laws and international conventions.

8.3 Passengers shall indemnify Saurya Airlines and hold us harmless against any claims, demands, or expenses arising out of their breach of these terms and conditions or any applicable laws and regulations.

Governing Law and Jurisdiction

9.1 These terms and conditions shall be governed by and construed in accordance with the laws of Nepal.

9.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Nepal.

General Provisions

10.1 These terms and conditions constitute the entire agreement between Saurya Airlines and the passenger(s) and supersede any prior agreements or understandings.

10.2 Saurya Airlines reserves the right to amend or modify these terms and conditions at any time without notice.

10.3 If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.4 The headings used in these terms and conditions are for convenience only and shall not affect the interpretation of the provisions.

10.5 No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition.